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WE WOULD LOVE TO HEAR FROM YOU!
Here follow a few recent emails we have received from our customers around the world:
Elize Immink:
Thank you for the excellent service. The package was in our room at the hotel. I appreciate it. Everything worked out fine and we arrived with the dress neatly packed and ready for the special moment.
Tracy Spence:
I have been so impressed with everything about 'that special moment'. Your website is superb and your after sale service / follow up emails is brilliant. It is such a refreshing change! Congratulations on a great job!
Jenny Becker:
I received my That Special Moment Box today. I was sceptical about whether my dress would fit but after some careful folding with my designer, it fits perfectly. The acid-free tissue paper is also a nice touch.
Monique van Reenen:
I just wanted to say thank you. I was recently a bridesmaid at a good friend’s wedding in Botswana. I ordered a black box which arrived in 10 days as promised. Melissa was so impressed with the gift because it looked so beautiful and also because she wasn’t entirely certain how she would get her dress back without damaging it. The box fitted perfectly on the on-board overhead locker and her dress is safe and stain free. Excellent product. Thank you.
Kim Linden:
I’m so glad that I ordered one of your boxes. My family is religious and being a new mom, I naturally had to have the new addition to our family christened. I was so sad to see that the christening gown that has been in our family for generations was badly discoloured in certain areas and slightly moth-eaten despite us taking every care to keep it in good condition. I feel better now knowing that it’s safer. I’ll let you know how it holds-up!
Kobus Dippenaar:
I am so excited about these boxes. As a fashion designer I get so many clients asking me how best to store my creations. Now I know what to tell them. I sometimes create quite voluminous pieces by layering skirts, most of them fit into the box but sometimes not. We simply store the skirts in a separate box. Problem solved. Great product. Definitely needed in the industry as we don’t have anything similar at the moment.
Gabby Cohen:
After my wedding I kind’ve freaked out because I didn’t know where I would store my wedding dress and not wanting it to get ruined, I sought out to find the best way to keep my dress in mint condition. I heard about you guys from a friend who's a popular dress maker in Cape Town and was so glad to have found exactly what I was looking for. I purchased the black box which makes it even more special. I now have peace of mind that I am giving the dress the respect it deserves which is storing and preserving it in a fabulous That Special Moment Box – I couldn’t be happier. I will most certainly spread the word as this product is really an extraordinary asset to the wedding industry and dress designers world-wide! Love you guys.
Claire Chowles:
I would like to say a very big THANK YOU to That Special Moment for my stunning preservation box for my wedding dress. Not only did it arrive at my front door within 10 days, but it was such a surprize. I can't wait to show my children my wedding dress one day and even offer my daughter the opportunity to wear my wedding dress when she gets married. The service I received was excellent and I look forward to doing more business with That Special Moment (hopefully for christening gowns in the near future).
Nombelelo Zondeki:
When my fiancé and I decided to get married on the beach in Mauritius last month, I knew that it would be a difficult task planning the wedding yet I am embracing the sheer challenge of it. I am quite a bull-headed person so I decided not to hire a wedding co-ordinator and decided to plan it myself. In January, my bridesmaids and I were chatting about the wedding, when one of them asked how we were going to transport all our dresses there as none of them wanted to carry around a dress bag incase the dress got damaged. We immediately started asking friends and relatives for any ideas. That’s when my dear friend Siyanda told me about your company which she heard about through a fashion designer in Jozi. Now we're all going to Mauritius in May and we have to transport the dresses on the plane, without them getting messed up. Your product is perfect for me. At the end of the month, I will also buy each of my bridesmaids one through your site. Not only will the That Special Moment Box help with the transporting of my dress – it now will hold a sentimental meaning to each of my bridesmaids – thank you so much! Monique Petit:
I would just like to thank you for my beautiful box. I received it yesterday and think that it is so very beautiful and the personalisation makes it even more special. Thanks for making my wedding extra special by being able to ensure that my wedding dress maintains it’s colour and shape.
Carolyn Wright:
What a unique idea! Thank You for ensuring that my box arrived safely and it looks exactly the way I wanted it to. My gorgeous dress now has a lovely home. Rachel McDougall: We used the preservation box to not only store and protect my dress after my wedding day, but to also travel with my dress before my wedding day, as we got married overseas. Thank you for making it easier for us to travel by not having to cart my dress around in a bag, but conveniently in a box (which is beautiful as well).
Precious Mahlangu:
What a lovely suprise I received from my bridesmaids. I was given your beautiful preservation box as a gift from my bridesmaids for my special day. Thank You. It is lovely and will definitely recommend your product to all my friends.
Carla van Vuuren:
Thank You for your exceptional customer service. I placed the order and 5 minutes later got feedback from TSM, confirming the order. It took 10 days to arrive and was so impressed that my preservation box looked even more beautiful than the pictures on the site.
Lauren Smith:
After noticing your product in a fashion magazine, I knew I just had to have one of these beautiful boxes of my own. And to my suprise, it was available in my favourite colour – pink. It is just stunning!
Justin Price:
I thought that your preservation box would be the perfect gift to give my new bride. And I was right. She loves it! The personalisation also made it even more special.
Vanessa Clement:
What a great product! I love it!
Landi Allen:
Thank you so much for ensuring that my box arrived safely and in time for my wedding. It is very beautiful.
Cindy Thomas-Wells:
Stunning – that’s all I need to say...And it was delivered right on time!
Kelly Friedman:
I had to have it – the pink one is so beautiful and I was so excited when I found out that I could also personalise my box. That makes it extra special. Thank You.
Tessa Fortnight:
I received my box this morning and had to send you a mail to tell you how lovely the preservation box is – my dress fits perfectly into it!
Monica Beyers:
My wedding is 2 months away and I am so happy knowing that after my big day, my beautiful dress will be protected and stored in a lovely preservation box- ensuring that my dress is kept in the best condition possible.